We have amended the password settings so that now when you set up a password it has to be at least 6 characters long including a number or special character.

We’ve also modified our activation email so that it should land in our customer’s inbox rather than their junk mail folder. Just in case our email doesn’t find its way into your inbox we’ve highlighted our message to remind our customers to check their junk mail folders.

Our customer service is important to us and we value our customer feedback, should you have any ideas or feedback on our website please direct them to Helen Light, our Web Manager Helen.light@timesco.com